Meet Our Team

Crayton Kale
Phone: (704) 274-2629

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I grew up in Lincolnton, North Carolina. After graduating from Lincolnton High School, I attended Wingate University where I graduated with a degree in Business Administration. I have over 25 years of experience in the Insurance Agency. Kale Insurance will be 20 years old this year! One of the most rewarding aspects of my job is helping families resolve their issues. I really enjoy sitting down with new and existing customers and helping them choose the insurance plans that work best for them. Family is very important to me and when I am not at the office I spend as much time with them as possible. We love taking the boat out on the lake with our friends and wake surfing. I love going to my children’s volleyball and soccer Games. I have been a member of First Baptist Church Lincolnton for 50 years and I am actively involved with our youth group!



Teresa C. Pitman
Agency Manager
Phone: (704) 732-4646

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I grew up in Vale, North Carolina and graduated from Catawba Valley Community College. I have been a licensed insurance agent for 15 years now. My favorite aspect of my job is getting to educate clients and help them select the absolute best coverage for their families and the things they value most. When I am not in the office, I am spending time with my family. On the weekends we love to take some time to explore all the beautiful places in North Carolina. We like to drive around and discover the newest and greatest places to eat!

JoAnn Willis
Insurance Agent
Phone: (704) 736-4345

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I am originally from West Springfield, Massachusetts. I moved to North Carolina in 1994. I have been in the Insurance Industry for almost 20 years. The best part about working in insurance is being able to provide people with peace of mind. There are so many uncertainties in life, but getting them the best coverage for their needs isn’t one of them. I like to think that my experience in the industry makes my clients feel confident and comfortable. When I’m not at the office, I love to spend time with my family. We enjoy family movie nights and catching up on our favorite television shows together. Every once in a while I like to enjoy a good burger Sun Drop from the shake shop in Cherryville – if you haven’t been, check it out!



Valerie Keener
Insurance Agent
Phone: (704) 732-4646

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I was born and raised in Lincolnton, NC and graduated from Lincolnton High School. I attended Appalachian State University but graduated from Belmont Abbey College with a Bachelor’s Degree in Business Administration. I have worked in the Insurance Industry since 2011, specializing in Health insurance, Medicare, Life Insurance and Annuities. Before insurance, I worked at Fox’s Fish Camp in Lincolnton for 28 years! I love to work with senior citizens, as they are always so full of wisdom, I love learning from them! I enjoy gardening, spending quality time with family and watching my son play baseball. I love to surf fish at the coast! I usually spend my weekends with my family at home, at the baseball field, or at the beach fishing and hunting for sharks teeth!

Kaley Johnson

I grew up in Vale, North Carolina, and graduated from West Lincoln High School.

I have been a licensed insurance agent for 5 years now. Almost everything I know was taught to me by my wonderful coworkers, who helped mold me over the years. My favorite part about working in insurance is seeing how we can help people save money! Who doesn’t love to do that?!

I am married to my high school sweetheart, and we have two beautiful daughters. I love being able to watch them grow and learn new things! My family and I love to camp in our travel trailer and try out different campgrounds around the state.